Privacy Policy
How Motac France handles personal data collected through www.motac.com
Last updated: 8th of September 2026
Motac France respects your privacy and is committed to protecting personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, or GDPR) and the French Data Protection Act, as amended.
This Privacy Policy explains what personal data we collect through this website, why we use it, who may receive it, how long we retain it and the rights available to you.
Who is responsible for your data?
The data controller is Motac France, a French simplified joint-stock company (Société par Actions Simplifiée), registered under SIREN number 532 026 101.
Registered office: 7 Avenue des Mondaults, 33270 Floirac, France
Email:
Website: https://www.motac.com
Personal data we collect
We may collect the following categories of personal data when you use the website or contact us:
• Identity and professional information, such as your name, job title, company or organisation.
• Contact details, such as your professional email address and telephone number.
• Enquiry information, including the content of your message and any information or documents you choose to send us.
• Technical and usage information, such as your IP address, browser type, device information, pages visited and connection logs, where collected by the website’s hosting, security or audience-measurement tools.
Please do not submit confidential information, health data or other sensitive personal data through the general contact form.
Why we use your data and our legal bases
We process personal data only where we have a lawful basis to do so.
Responding to enquiries and preparing potential projects
We use the information you provide to respond to your enquiry, assess your request, arrange discussions and, where relevant, prepare a proposal or take other steps at your request before entering into a contract. The legal basis is the performance of pre-contractual measures and, where applicable, our legitimate interest in managing professional enquiries.
Managing professional relationships
We may retain and use relevant professional contact details and correspondence to manage relationships with clients, prospects, suppliers, collaborators and other business contacts. The legal basis is the performance of a contract or our legitimate interest in conducting and developing our business relationships.
Operating and securing the website
Technical data may be processed to deliver the website, maintain its security, prevent misuse and diagnose technical issues. The legal basis is our legitimate interest in operating a secure and reliable website.
Compliance and legal claims
We may process information where necessary to comply with legal or regulatory obligations, or to establish, exercise or defend legal claims. The legal basis is compliance with a legal obligation or our legitimate interest in protecting our rights.
Cookies and audience measurement
The website may use cookies or similar technologies. Strictly necessary cookies may be used without consent where they are required for the website to function or remain secure. Non-essential cookies, including certain audience-measurement or third-party cookies, will be used only after you have provided consent where required by law.
You can accept, reject or manage non-essential cookies through the cookie banner or the Cookie Settings link in the website footer. Further details about the cookies actually used, their providers, purposes and lifetimes should be made available through those settings or a separate Cookie Policy.
Who receives your data?
Personal data may be accessed only where necessary by:
• Authorised Motac France personnel whose roles require access to the information.
• Service providers acting on our instructions, such as website hosting, website maintenance, cybersecurity, email, IT support or business-management providers.
• Professional advisers, public authorities, courts or regulators where disclosure is required by law or necessary to protect our rights.
Our service providers may process personal data only for the agreed purposes and are required to protect it appropriately.
International transfers
Some service providers may process or make personal data accessible from countries outside the European Economic Area. Where this occurs, Motac France uses an appropriate transfer mechanism and safeguards required by applicable law, such as an adequacy decision or the European Commission’s standard contractual clauses, together with additional safeguards where necessary.
You may contact us for further information about the safeguards applicable to a particular transfer.
How long we retain your data
We retain personal data only for as long as necessary for the purpose for which it was collected, subject to any legal retention requirements.
• Contact enquiries that do not lead to a business relationship: for the time needed to deal with the request, then for up to three years from the last contact where the information remains relevant to professional follow-up.
• Client, supplier and contractual records: for the duration of the relationship and thereafter for the applicable statutory limitation and record-keeping periods.
• Technical and security logs: for a limited period, proportionate to security and operational needs.
• Cookie and consent records: for the periods stated in the Cookie Settings or Cookie Policy and in accordance with applicable requirements.
Data may be retained for longer where necessary to comply with a legal obligation or to establish, exercise or defend legal claims.
How we protect your data
Motac France applies appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Access is limited to persons who need the information for their work.
No method of transmission or storage is completely secure. We therefore review our measures and adapt them where appropriate to the nature of the data and the risks involved.
Your rights
Subject to the conditions set by applicable law, you may exercise the following rights:
• Access your personal data and obtain information about its processing.
• Ask us to correct inaccurate or incomplete personal data.
• Ask us to erase your personal data.
• Ask us to restrict processing.
• Object to processing based on legitimate interests, including direct marketing.
• Receive personal data you provided in a structured, commonly used and machine-readable format, and request its transmission to another controller where the right to data portability applies.
• Withdraw consent at any time where processing is based on consent, without affecting processing carried out before withdrawal.
• Give instructions concerning the retention, erasure and disclosure of your personal data after your death, as provided by French law.
To exercise your rights, email or write to Motac France, 7 Avenue des Mondaults, 33270 Floirac, France. Please explain your request clearly. We may ask for additional information where necessary to verify your identity.
Complaints
If you believe that your personal data has not been handled in accordance with applicable law, you may lodge a complaint with the French data protection authority:
Commission nationale de l’informatique et des libertés (CNIL)
3 Place de Fontenoy – TSA 80715
75334 Paris Cedex 07, France
https://www.cnil.fr
You may also contact the competent supervisory authority in the country where you live or work, or where you believe an infringement occurred.
Third-party websites
The website may contain links to third-party websites. Motac France does not control their privacy practices. We encourage you to read the privacy information provided by those third parties before submitting personal data to them.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to the website, our processing activities or applicable law. The current version and its last-updated date will be published on this page.
